The company specialized in the production of CNC hydraulic press brakes (Sychronized/Conventional), CNC Fiber laser cutting machine, CNC hydraulic guillotine shearing machines & swing beam shearing machines (CNC/NC), CNC Pipe bending machine,CNC profile bending machine, turret punching machine, auto duct line, machine center.
First, improve customer information files. At the same time, establish of three returning customer service system by the dealer, service points, after service departments
Establishment of after sales service, users not only to accept advice&complaints, also improve direct customer visits, this visit is to investigate customer by telephone, in order to accurately understand enforcement of service policy and standards from the service points, as well as customers’ true feelings of service form the service policy and standards from the service point, in order to improve service better, enhance customer satisfaction.
Strengthen different forms of customer care. Through related theme service to strengthen customer care, continually to form a good reputation effect, rapidly enhance brand reputation& customer satisfaction.